Contact Us

We're All Ears!

Need a little help? You've come to the right place!

Whether you have a question about one of our fluffy friends, need help with your order, or just want to say hello, we'd love to hear from you.

Simply fill out the form below, and our team will get back to you as soon as possible.

Order & Shipping Questions

Wondering where your little friend is? Include your order number so we can help you check its journey.

Returns & Refunds

Need to request a return or report a problem with your order? Tell us what happened, and we'll help you with the next steps.

Product Questions

Curious about a character, size, material, or special feature? We're happy to help you get to know our little friends.

Something Else?

No worries! Leave us a message, and we'll do our best to help.

Need to change your shipping address?

You can request a free address change within 24 hours of placing your order. Please contact us as soon as possible and include your order number.

We're always happy to hear from you.

Cub Forest Farm

Little Friends. Big Comfort.